Terms of service
Terms of Service
Effective Date: 3/1/2026
Website: Fluxoutlet.com
1. Overview
These Terms of Service (“Terms”) govern your use of our website and services. By accessing or purchasing from our site, you agree to be bound by these Terms.
We reserve the right to update or modify these Terms at any time. Continued use of the site constitutes acceptance of those changes.
2. Eligibility
By using this site, you confirm that you are at least 18 years old and legally permitted to make purchases under applicable laws in your location.
3. Orders & Acceptance
All orders placed through our website are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our discretion.
Once an order is placed, you will receive confirmation via email. This does not guarantee acceptance until the order is processed and dispatched.
4. Pricing & Payment
All prices are listed in AUD unless otherwise stated. We reserve the right to change pricing at any time without prior notice.
Payments are processed securely through approved payment providers (e.g., PayPal). By completing a purchase, you agree to provide accurate billing and payment details.
5. Shipping & Delivery
We dispatch orders from within Australia and aim to process orders promptly.
Delivery timeframes are estimates only and may vary depending on location, courier performance, and external factors beyond our control.
We are not liable for delays caused by shipping carriers, customs, or unforeseen circumstances.
6. Returns & Refund Policy (Satisfaction Guarantee)
We are committed to providing a reliable and satisfactory experience.
If you are not satisfied with your purchase, you may request a return and refund under the following conditions:
- You must contact us within 7 days of receiving your order
- Items must be unused, unopened, and in original condition
- Proof of purchase is required
- Return shipping costs may apply unless the item is defective or incorrect
Once your return is received and inspected, we will process your refund to the original payment method.
If your item is damaged, incorrect, or defective, we will provide a replacement or full refund at no additional cost.
7. Order Issues
If you experience any issues with your order (e.g., missing items, damage, or delivery problems), please contact our support team as soon as possible.
We will make every effort to resolve the issue promptly and fairly.
8. Discreet Packaging
All orders are shipped in discreet packaging with no indication of contents, ensuring customer privacy and confidentiality.
9. Limitation of Liability
To the maximum extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising from the use of our products or services.
10. Changes to Service
We reserve the right to modify, suspend, or discontinue any part of our service at any time without notice.
11. Contact Information
For any questions regarding these Terms or your order, please contact us:
Email: customer@fluxoutlet.com
WhatsApp: +61 404 622 153
